72Knots.ai LLC - Privacy Policy
1. Introduction
72Knots.ai LLC is committed to protecting privacy. This Policy explains what data we collect, how we use it, and your rights.
2. Information We Collect
- Operator Information: name, contact info, company name, address, email, phone, billing info
- Employee Information: names, emails, PINs, activity logs
- Guest Information: names, vehicle details, parking times, payment amounts
- Note: We do not store full payment card numbers
3. How We Use Your Information
To operate and improve the Platform, process registration, provide support, analyze usage, comply with legal obligations, and prevent fraud.
4. Optional AI Features
A few optional features use artificial intelligence. When you use them, the data that feature needs is sent to a third-party AI provider: what you send through AI Help (the report and its screenshots) to Anthropic to find the problem, a vehicle photo to OpenAI to read vehicle details and visible damage, and your report question to Anthropic through your own account, together with summary report figures, which can include staff names. The rest of the Platform does not use AI. Results from these features are not guaranteed to be accurate.
5. Data Sharing
We do not sell your personal information. We may share with service providers under confidentiality obligations, or when required by law. Our service providers are Stripe (card payments; card details go straight to Stripe), Twilio (text messages), Resend (email), and OpenAI and Anthropic (only for the optional AI features in section 4).
6. Data Security
We implement SSL/TLS encryption, access controls, and secure cloud hosting. No method of transmission is 100% secure.
7. Your Rights Under Florida Law
To access, correct, or delete your personal information, contact us and we review each request.
8. Operator Responsibilities
You are the data controller for your guests and employees. You are responsible for obtaining all necessary consents and providing appropriate privacy notices.
Contact: 72Knots.ai LLC | Fort Lauderdale, Florida
Contact Us
Questions about this Privacy Policy, or want to access, correct, or delete your data? Send us a message and we'll respond by email.